Client Testimonials
Louise
Business Manager
"We’ve relied on Ivy at Yes!RESULTS to carry out our Fire Risk Assessments, and the service has been excellent.
Ivy is professional, approachable, and always ready to provide clear advice or guidance whenever needed. Her detailed knowledge of fire safety and compliance requirements gives us real assurance that our practices are operating to a very high standard.
During a recent unannounced spot check, the Fire Brigade praised the thoroughness of our Fire Risk Assessment, which is a direct reflection of Ivy’s expertise and attention to detail. We have also had CQC inspections, and as this is a required topic, the inspectors were satisfied with our arrangements – a reflection of Ivy’s thorough guidance and support.
Ivy also takes the time to work with our team, offering training and support so staff feel confident in their responsibilities. As a business manager, having her expertise on hand provides real peace of mind."
Louise
Business Manager
"We’ve worked with Ivy at Yes!RESULTS for our Legionella risk assessments at our 2 sites and I can’t recommend her highly enough. She’s approachable, knowledgeable, and always available – even just a phone call away – to discuss issues, actions, or queries. Ivy’s expertise in water safety and legal requirements gives us complete confidence that we’re not only meeting but exceeding compliance and testing standards across both of our practices.
We have also had CQC inspections at both sites, and as this is a required topic, the inspectors were satisfied with our arrangements – a reflection of Ivy’s thorough guidance and support.
What really sets Ivy apart is the way she supports and trains staff throughout the process, ensuring they feel confident too. For me as a business manager, her guidance provides genuine peace of mind."
Katie
Practice Manager
"An exceptionally thorough and professional Legionella Risk Assessment. Ivy's attention to detail was outstanding, with potential risks clearly identified and practical recommendations provided to help us understand our responsibilities.
The report was comprehensive, easy to follow and demonstrated an impressive level of knowledge and expertise. A genuinely valuable service that goes far beyond simply ticking boxes."
Tanya
Practice Manager
"I am so happy to say that we have used the services of Yes!RESULTS for all our Legionella Risk Assessments here at Westwood Dental in Slough for the last 8 years. I myself have used them for at least 10 years before that, at another Dental Practice.
The reason why for me is quite simple. In a world of major competitors, impersonal automated systems and pop up companies, Yes!RESULTS, is a well established and very friendly family run business. They are all immensely knowledgeable, consistently reliable, helpful and so professional.
They work with you and maintain all your clinical standards whilst on site, to ensure there is no loss of service.
It's reassuring to work with people who answer the phone and actually talk to you, do what they say they will do and help you through any outcomes. I highly recommend them for your business, thank you Ivy & Jacqui for all your continued help over the years."
Megan
Assistant Practice Manager
"When my Legionella Risk Assessment was due, Ivy came to visit the Practice and she was so lovely and professional. She went through everything with me, she came around the Practice with me and told me the steps of what I needed to do, one by one.
When the Assessment was finished, Ivy helped me with the exact detail, which put me very much at ease. The service was great and I look forward to seeing Ivy again for our next Legionella Risk Assessment!"
Charlotte
Practice Manager
"Ivy came out to conduct the Legionella Risk Assessment at our Dental Practice and I can say that I have never received such an in-depth assessment with the same care and attention, as the one she provided. She was really thorough and made sure I knew exactly what water system I had in place at the Practice and the risks I needed to manage.
I have since had to call her a few times to ask for advice and nothing is too much trouble for her. We have used other businesses in the past to conduct the assessment and they were not at all comparable to the one Ivy provided. I wholeheartedly recommend Yes!RESULTS to anyone seeking a Legionella Risk Assessment – I have in fact already recommended her to several other Managers at their own Practices."